About Northern Management’s Call Center Services

Home About Northern Management’s Call Center Services

A bundle of professional call center services to help you With your work

Contrary to popular belief, the big companies aren’t the only ones who could use call center services. We can offer business outsourcing services to companies as small as a single employee to large multinational organizations.

Call center outsourcing services should exist for everyone. With us you have enterprise level service

We offer inbound and outbound telemarketing services so you can have a sales force for hire on the whim. Customer service agents available so you can make sure every single one of your customers is paid attentive attention to. Back end business process outsourcing services so that you don’t need to hire more staff and increase your office costs and much more is available for small and larger businesses any day of the week with us.

Industries Serviced

Accounts Receivables Industry, providing skip tracing services, debtpr contact services, inbound and outbound phone call campaigns, payment processing, report generation, commissions, report and remit tracking services.

Real Estate Wholesaling Industry. We provide virtual assistants, within our offices who can find properties to contract. They can find buyers or sellers of properties, quote prices and do practically anything else a real estate career minded individual may need.

Restaurants. We can provide telephone answering and order taking services. We can take orders and have them sent directly to your email or text you on the whim as needed the proper details so you don’t have to worry about missing a single order or reservation.

Doctors/Lawyers/Professionals. We can offer telephone answering services, appointment taking, or appointment reminding services. We can act as your virtual assistant, data entry employee, or just about anything else that requires a computer or a phone.

Construction Industry. A lot of contractors in this day and age don’t have the time to hire a secretary to sit there and pickup calls. Nor, do they have the time to pickup the phone from a possible new roofing client when they are working. Never miss a phone call again. We will pickup every single one of your phone calls, take messages, and revert important messages to you. A new client is going to call the next contractor if you don’t pickup the phone. We can offer affordable virtual assistants.

Other- We can offer data entry services, voice transcription services, sales and marketing planning, new client retention and lead generation services. Is there something that you feel your organization is lacking? Reach out to us for a short discussion. We will help find a solution to your business pain points, guaranteed!

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Reach Out To Us

Reach out to us for a free no obligation consultation & see how we can help you and your company today! Call us at 973-567-6994

Call Center Outsourcing Benefits

Services we offer

Inbound and Outbound Call Center Services

We offer call center services uniquely in that we can give your business an inbound or outbound call campaign to be handled by as small as 1 agent a month to much more. We answer telephones, take restaurant orders, receive voicemails, schedule appointments, make appointment reminder phone calls and much more.

Establish chainlinks

We all want our organizations to grow and prosper. One way to do that is by reviewing the call center services we can offer you. We have been in this business for years and have been helping our clients' businesses grow and save since day one. What you need is a chain link, our services, that you can add onto your business as you grow steadily and quickly, if we can help it.

Establish work and life balance

You shouldn't have to worry about repetitive tasks in your business that are taking up your time. Its on you to do what you do best. We at Northern Management, manage. And we manage our business processes outsourced to us with care and quality.

Non-voice process outsourcing

We particularly offer data-entry services. Skip tracing or document sending for collections agencies. Report generation, remit tracking, commissions tracking and even compliance audit services. We'll give you a dedicated employee and have them do whatever it is you need.

We offer call center outsourcing services for the smaller companies that the larger call centers don’t care about. We care about every single client, reach out to us today to see what we can do for you, and with you.

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Our goal is simple really. We at Northern Management want to be able to offer call center services for small businesses. Services that we know will save our clients money, time and increase their profits.

Your satisfaction is our necessity. And our goal is to satisfy annually in at least 1 Million instances.

Northern Management’s call center outsourcing services takes great care to follow strict policies and procedures outlined by our clients. 90% of other call centers slack when it comes to offering quality call center services and the results are the same from companies large offering Uber call center services to telephone answering answering services for small companies, doctors offices or lawyers.

Our outbound telemarketing services led to a client growing from a staff of 10 to 30, in just a few months. They went from speaking with 30 prospective clients a day to triple that within the 2nd week. Our call center outsourcing services are impeccable when it compares to the competition because we really try and understand the needs of our clients.

Collections agency point calling services. We are well versed in the industry and understand debtor contact is very important. With Northern Management’s point calling services we do what we do best, locate debtors and transfer them right over to your agency, day after day so you can do what you do best.

Affordable telephone answering services, for appointment, voicemail or order taking is something we do quickly, efficiently and with pleasure.